Frequently
Asked Questions

Ootam brings leafy greens into everyday cooking through familiar pantry ingredients. Our wheat flour varieties include moringa, Sirukeerai, Manathakkali and Thandukeerai.

We believe adding leafy greens to your meals should feel simple. Our greens and wheat flour blends fit into recipes you already love, from chapatis to dosas.

Our team is based in Pappankulam, Madathukulam, Tamil Nadu. For sourcing information about a particular ingredient or batch, please get in touch with us.

Open a product from our shop to see its description, available pack sizes and price. Check the pack label for the full ingredient and storage information, or contact our team with a specific question.

Our current flour range combines wheat flour with leafy green vegetables. Ingredients vary by product; please read the product label for the full list.

Please refer to the ingredient list on the individual pack. If you need information about a particular product or batch, our team can help before you order.

Our flour blends can be used in family recipes. Check all ingredients against your child’s dietary needs and allergies before serving.

Our current leafy greens flour range contains wheat and is not gluten-free. Please check the ingredient and allergen information on each pack.

Follow the storage instructions and best-before date printed on the pack. Keep flour tightly sealed in a cool, dry place, away from moisture and direct sunlight.

Choose your products and pack sizes, add them to your basket, and proceed to checkout. You can review your items and enter your delivery details before placing the order.

The payment options available for your order are shown at checkout. Select your preferred option and follow the payment instructions there.

Delivery timing depends on your location and order. Contact our team with your delivery pincode for an estimate.

Any delivery charge is shown in your order summary at checkout, before you place the order.

Sign in and visit My Orders to view your order status and available tracking updates. You can also contact us with your order number.

Contact our support team with your order number and the reason for your request. We will help you understand the return options that apply to your order.

Please contact us as soon as possible with your order number and photos of the product and packaging so our team can help resolve the issue.

Our support team will confirm eligibility and the expected timeline when reviewing your request. Processing time can also depend on your payment provider.

Try our leafy greens wheat flour in chapatis, parathas, dosas and savoury pancakes. Add water gradually, as different flours can absorb different amounts.

Yes! Visit our Recipes page for breakfast ideas, everyday meals, snacks and smoothies. You can search by dish or ingredient and filter by meal type.

We would love to see what you make. Use the Submit Your Recipe button on our Recipes page to share your idea with our team on WhatsApp.

Please contact our team with the products, quantities and delivery location you have in mind. We can discuss availability and options for your requirements.

Call 9566474554 or 9677805518, or message us on WhatsApp at 9578940487. Our team will help with product and order questions.